Effective Management Straight from the Top

5/1/2024 (Permalink)

Hear Joe and Josh's experience at the SERVPRO Manager Training Program here: https://youtu.be/YhrYZ8Q1SPY 

Recently, our esteemed colleagues, Joe Hoff and Josh Sandoval, were privileged to participate in the exclusive Manager Training Program. As a company that values internal growth and promotion, we recognized this as a unique opportunity to equip them with the necessary skills to excel in their management roles and contribute to a stronger workforce under their guidance.

Corporate offices create training events like these to engage directly with the thousands of individual franchises like ours at SERVPRO of Montrose/Telluride and create a stable network of experience. This particular conference focused on several aspects:

• Developing a Culture

The workforce is changing, and the younger technicians filling the ranks of our SERVPRO® brand are different than in years past. Each change of the guard presents unique challenges, and the training program focused on connecting with a younger workforce, meeting the expectations of this generation, and retaining talent in a competitive industry. By interfacing with other franchises and speaking with some of the corporate’s top minds, our crew has fresh insights to create a culture everyone wants.

• Cost-Capturing and Effective Cost-Efficient Approaches

One of the most needed jobs of a manager is to create cost-efficiency through appropriate practices, streamlining early recovery processes, and finding the most effective assessment and capturing software to minimize estimations and turnaround. This training program introduced professionals like Joe and Josh to the latest technologies, making the job faster.

• Building a Better SERVPRO

Sometimes, our crews must return to the drawing board with ideas and approaches to addressing conflicts and focusing every level of our roster and administration on the same goals. To continually grow and excel in a competitive market, teams like ours need to be willing and able to adapt. Building a better SERVPRO begins with our management.

Armed with knowledge and shared experience with other franchises across the country, our duo from SERVPRO of Montrose/Telluride returned refreshed and ready to implement their new strategies for efficient operation and employee retention in our ranks.

If a disaster strikes your home, we are even better equipped to handle it now. Contact us 24/7 to help at (970) 240-6970.